Effective June 1, 2011, Sara Oseasohn joins HUIT as its new Managing Director of Support Services. Sara is formerly the Associate Dean for Administration for the Division of Arts & Humanities within the Faculty of Arts & Sciences, and is uniquely qualified for this position as she has worked in both FAS and UIS and has built strong relationships across the University. As HUIT moves to develop a more user-centric organization, Sara will provide excellent leadership in developing the mission, vision, and goals for Support Services, and transitioning the team to execute well on the key responsibilities outlined below.
Key Responsibilities
- Provide direct support services to end users for service desk, field support for desktop and local devices, software licensing, and technology sales
- Establish and manage customer-facing ITSM methods, processes, tools, and standards
- Manage customer relationships across all service areas
- Provide operational project management support across service areas
Our Organization
HUIT Support Services is led by Sara Oseasohn, Managing Director.
- Managing Director – HUIT Support Services, Sara Oseasohn
- Organization Chart