Departmental Voice Mail

HUIT Unified Communications offers versatile and user-friendly solutions to help departments manage their messaging more effectively

To discuss your needs for a voice mail application, speak with UC Customer Service at (617) 495-4900 or e-mail huit-telecom@harvard.edu.

Automated attendant 

  • Provide automated information to callers through the Harvard voice mail system. Use this service to give directions, hours of operation, special announcements, and more. 
  • Callers can use the dial-by-name feature to reach a phone extension or voice mailbox within a specific department.

System distribution
System distribution lists can send a single voice mail to multiple users, such as all members of a team or department.