Follow these steps for requesting and setting up your hardware token on your HarvardKey account.
1. Users must firstset up two-step verification for HarvardKey with a primary device, such as a mobile phone or landline. Instructions can be found at http://huit.harvard.edu/twostep. If you do not have access to a primary device, contact email@example.com or call 617-495-7777.
2. To request a token, contact firstname.lastname@example.org with the subject line "Request a hardware token" or call 617-495-7777. Each hardware token must be pre-configured by HUIT.
3. Once you receive your token, insert it into an open USB port on your computer with the metal "Y" face up.
4. For Windows users, your computer will recognize the device and automatically install the necessary software. When complete, a pop-up balloon will indicate the device is ready to use.
For Mac OS users, the first time you insert a hardware token, your computer will recognize it as a USB keyboard. Simply close the pop-up window to continue.
5. Visit a HarvardKey-protected website or application, like the Harvard internal directory, connections.harvard.edu. When prompted for two-step verification, click Enter a Passcode.
6. Tap the metal "Y" on your token and you will be automatically logged in. If you experience difficulty, contact the HUIT Service Desk at email@example.com or 617-495-7777.
The assigned or chosen FAS account or user name can be changed only under very specific conditions:
A misspelled user name resulting from an error in our database.
If, for example, John Harvard was misspelled to jharverd, we would correct the spelling error.
A legal name change.
Ensure the change has been made with the appropriate Registrar or Personnel Office before requesting the change to your FAS username.
If the automated method of creating the FAS username creates one that is offensive or inappropriate.
George D. Ross, for example, would be able to request a change from gross to ross2 or gdross.
If you want to change your username because of a security concern, (e.g., harassment), please email firstname.lastname@example.org with a report of the problem.
If you fall into one of these categories, please send an e-mail to email@example.com with the following information:
Harvard University ID number (HUID).
Current username and requested username.
A time when you will not be logged into your account for approximately three hours during a normal business day. The account cannot be changed while you are logged in (i.e. checking e-mail or using a lab computer).
Reason for wanting a username change.
In sensitive cases in which you are uncomfortable with e-mailing this information, contact the HUIT Service Desk at (617) 495-9000.
Do I have to be on the Harvard network to access MIDAS?
Yes. MIDAS access is restricted to the Harvard network, which in general terms means you can access MIDAS from a wired connection inside a Harvard building. If you wish to use MIDAS from home or another non-Harvard location, you must first connect to your Harvard VPN, then open your browser, and then log in to MIDAS. If you wish to use MIDAS from a wireless connection, you must either be on the Harvard University (Secure) network or connect via Harvard VPN. If you need help setting up or running your VPN client software, please contact firstname.lastname@example.org.
Will MIDAS "time out" if I don't use it for a while?
Yes. MIDAS is configured to time out after 30 minutes of inactivity — the maximum timeframe allowed by Central Administration enterprise information security policy. Learn more.
Why do I need to request access if I want to use MIDAS?
MIDAS records include extremely sensitive confidential information. The University is required by law to limit access to confidential data to only the employees who need the access to be able to perform their job responsibilities. Learn more.
How will I know whether my request form was received and processed, and what roles I was assigned?
Once you have filled in your Form to Request Access to MIDAS, please submit it via email to email@example.com. You will receive a notice that a ticket has been generated for your request, and you may track progress there. Once your access has been created, you will receive an email notification with additional information about your roles.
My login works, but I can't access MIDAS. Why?
MIDAS is authenticated via HarvardKey. In addition to needing a valid login, you also need to be authorized to access MIDAS. If you have not yet filled out a Form to Request Access to MIDAS, you will not have authorization to access.
Can I view historical data in MIDAS?
MIDAS is not intended to be a source of historical data (for either students or employees). In some instances, MIDAS may display historical data; however, this data is not comprehensive. It represents the most current data that has been transmitted from SIS, PeopleSoft, or Advance.
What are the differences between the MIDAS roles?
User has the ability to verify a person's affiliation with the University and check a person's HUID.
User has the ability to verify a person's affiliation with the University, as well as the ability to view additional data fields.
User has the ability to verify a person's affiliation with the University, as well as the ability to view additional data fields, including a person's National ID.
Alumni Privileged Reader
User has the ability to search for and view Alumni data.
Health & Safety Reader
User's job responsibilities include emergency response (Harvard Police Department and University Health Services). MIDAS privileges include those of the Privileged Reader, as well as access to emergency contact information and the ability to disable/enable a person's ID card.
User can view, create, and modify directory listing data, including directory privacy settings for all people.
Directory Contact Basic Manager
User can view, create, and modify directory listing data, including directory privacy settings for all employees within the user's associated GEO code (grouping of PeopleSoft departments). Permitted to run the report Group Profile Data by GEO Code.
POI Basic Manager
User can create Person of Interest (POI) records, as well as view, modify, and delete data for POIs. User may manage only specific types of POIs.
LB Basic Manager
User can create Library Borrowers, as well as view, modify, and delete data for Library Borrowers. User may manage only library borrowers linked with specific libraries.
Registrar Basic Manager
User can create records for students and class participants, as well as view, modify, and delete data for students. User may only manage students within specific school codes. Permitted to run the following reports: Students with FERPA Block, Students Privacy Settings, and Students With Privacy Outside Default Range.
HR Privacy Advanced Manager
User can view, modify, and delete data for employees and POIs.
ID Card Advanced Manager
User can create POIs, students, and class participants as well as, view, modify, and delete data for the same people. Enabled for ID resolution actions within the application, such as image move or copying and duplicate ID resolution.
Registrar Advanced Manager
User has the same privileges as Registrar Basic Manager, as well as the ability to update FERPA settings.
User is granted the privileges of all other roles. Includes running reports, disabling/enabling ID cards, and viewing National ID numbers.