Resources for IT Service Providers

HUIT provides support to IT service providers at departments and schools across the university. Whether it is offering infrastructure and networks, centralized applications and systems, or information security, we are here to help you provide a high level of service to the many constituencies at Harvard.

IT Services for Providers A-Z

Audio Conference Calling

Description

Several audio conference options accessed by telephone.

Key Features and Benefits

  • Conference calls involving only 3 parties (using a land line) - no additional cost
  • Self-Service Audio Conferencing (Always-On account) - least expensive service
  • Audio Conferencing scheduled through the a Conference America Operator - most expensive service

Last Updated: July 23, 2015

Campus Licensed Software

Also known as: Adobe, Campus Software, Software Downloads, downloads.fas.harvard.edu, Software Licensing.

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Common FAQs

What is a Denial of Service (DoS) attack?

A denial of service (DoS) attack occurs when a malicious user attempts to flood a networked computer or device with traffic in order to make the computer or device unavailable. The attack gets its name from its purpose – it is intended to deny the ability of an institution or company to provide service to its users, affiliates, or customers.

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What should I do if I receive suspicious e-mail?

HUIT frequently receives reports about suspicious emails known as "phishing" schemes. These are fraudulent messages, claiming to be from a legitimate source, that ask you to send confidential information, such as your username, password, or date of birth.

Be aware that a HUIT employee will never ask for your account password, whether over the phone or by email. To do so would violate University security policy.

If you receive questionable emails of this nature, do not respond to the sender. Instead, delete the message or contact 617-495-7777 for assistance.

Which web browser(s) and devices are recommended for SharePoint?

SharePoint works best with recent versions of Internet Explorer on a Windows computer, but is also compatible with current versions of Safari, Mozilla Firefox, Google Chrome, and mobile browsers as used on iPad, iPhone, Blackberry, or Android devices.