Desktop Management

Also known as: LANDesk.

DESCRIPTION

Landesk is an application that provides remote software updates, patch management, and hardware/software inventory for Harvard-owned desktop and laptop computers.

KEY FEATURES AND BENEFITS

• Secure remote updates for supported software
• Patch management
• Hardware/software inventory

AVAILABLE TO

Users of eligible Harvard-owned computers in FAS, HDS, Radcliffe, and Central Administration.

REQUIREMENTS AND LIMITATIONS

Customers must:
• Demonstrate identity and affiliation with Harvard in order to access selected services.
• Services are only provided for Harvard-owned devices enrolled in the Managed Desktop/Laptop program.

Devices must be powered on and connected to network on a routine basis in order for services to run.

Some services may not be available internationally due to time zone shifts or network/regulatory restrictions.

See also: Service