General Network Support

Description

Provides the fundamental "getting connected" services to users that include wired and wireless connectivity throughout the campuses to resources on and off campus. These services permit users to connect to campus resources and externally.

Key Features and Benefits 

The Harvard University network is architected to be highly available with redundant and fail-over capabilities at key aggregation points, ensuring that the services will always be available across the campus. Network Access services include:

  • Wired and wireless connectivity to all Harvard and non-Harvard network resources, such as:
    • End-user devices (computers, laptops, tablets, printers, personal digital assistants, etc.)
    • Data center hosted services
    • Internet
    • Internet2
  • The necessary operations to support the services, such as:
    • Network monitoring and management
    • IP address management (DHCP and static IP)
    • Session logging (DMCA and security)
  • ResNet
  • Guest Access Services

Last Updated: August 20th, 2013