Technical Services

Services and subservices that form the foundation of the University's information technology.

Advanced Network Services

Critical network services that support enterprise needs.

Contact Center

Automatically route high volume of incoming calls.

Datacenter Services

Includes Application Server and Web Server Administration, Backup & Recovery, and Co-Location Services.

Desktop Management

Remote software updates and hardware/software inventory.

Directory Services

Harvard operates multiple online directories for easy contact lookup, and identity and access management applications around the University.

File Shares

Shared file storage for FAS faculty and staff, as well as Central Administration.

Gartner Research

Research findings on a wide range of IT-related topics, including analyses, opinions, trends, leading practices, and case studies.

Harvard Cloud Services

Amazon, AWS, Amazon Web Services, Elastic Compute Cloud, EC2, Simple Storage Service, S3.

MIDAS and Person of Interest (POI) Identities

Online application for managing identity data.

Video Conferencing

Administrative conferencing and telepresence services.

Wire and Cable

Jacks, cable, fiber, and other telecom infrastructure.