FAS

I am a Harvard College student. Why can't I log into Skype or other Office 365 applications?

As a Harvard College student, your email, calendaring, and social applications are supported by Google. Your college.harvard.edu account is a Gmail account. It also gives you access to the Google Education Suite, including: Drive, Hangouts, Chats, Calendar, Sites and more. You do not have access to Microsoft Exchange products, which include, Outlook online, Calendar online and Skype for Business. You do have access to most Microsoft products including: SharePoint, Yammer, Microsoft Forms and the Office Online for Education suite.

How do I start CrashPlan backup?

HUIT-managed Windows and Mac OS X computers can have their data automatically backed-up using CrashPlan Backup service. Depending on departmental licensing agreements, there may be an additional charge for this service; ask your manager for more details. 

When running CrashPlan for the first time, please be sure you are on the wired Harvard network or wireless with VPN.  Computers used by more than one person need a shared machine backup account. Shared… Read more about How do I start CrashPlan backup?

macOS Sierra Update

December 2, 2016

 

On September 20, 2016, Apple released macOS Sierra (10.2). Starting December 5, HUIT is pleased to announce support for all new Apple desktops and laptops equipped with macOS Sierra. Since some older applications do not properly function with 10.12 and the upgrade process may render your computer non-operational, HUIT recommends that you do not upgrade your existing Apple computer to the Sierra operating system without contacting ithelp@harvard.edu… Read more about macOS Sierra Update

Windows 10 Update

December 2, 2016

On Thursday, December 1, 2016, HUIT will begin deploying new PCs with Windows 10. We have thoroughly tested Windows 10 with Harvard's common applications and are excited to now offer this updated operating system and its benefits to our customers. You can find more information about Windows 10 and some quick-help videos at:
 
https://quickhelp.com/harvard/#/topics/431/categories
 
We will continue to support Windows 7. If you have any… Read more about Windows 10 Update

Microsoft Office ProPlus

Also known as: Office 365, Word, Excel, PowerPoint, Outlook, OneNote, Project, Skype For Business & Access.

Enhanced Voice Mail Feature

Message Delivery

Now you can have your voice mail delivered directly to your Harvard email account.  There is no additional cost for this service and it is available to all Harvard voice mail users.  To enable this feature and learn more about the options you have regarding storage of voice mail messages please contact UC Customer Support by email at huit-telecom@harvard.edu or call 5-4900.

I will be leaving FAS. When will my email account expire?

Preparing for Account Expiration

Important dates

  • College and GSAS Students: After graduation, access and forwarding ends after 230 days.  Data and resources are deleted 30 days thereafter.
  • FAS Faculty:  Access to FAS online resources, including Office 365 email and calendar, will expire 30 days after the Faculty member's designated last day of work.  Data and resources are deleted 30 days thereafter.
  • FAS Staff: Access to FAS online resources, including… Read more about I will be leaving FAS. When will my email account expire?

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