University-wide

Available to all university faculty, students, and staff

I am a Harvard College student. Why can't I log into Skype or other Office 365 applications?

As a Harvard College student, your email, calendaring, and social applications are supported by Google. Your college.harvard.edu account is a Gmail account. It also gives you access to the Google Education Suite, including: Drive, Hangouts, Chats, Calendar, Sites and more. You do not have access to Microsoft Exchange products, which include, Outlook online, Calendar online and Skype for Business. You do have access to most Microsoft products including: SharePoint, Yammer, Microsoft Forms and the Office Online for Education suite.

Internet Explorer Settings for HarvardKey

September 22, 2015

With the launch of HarvardKey, HUIT has determined that some users of the Internet Explorer (IE) browser may need to update their IE settings to ensure their browser works with the updated PIN authentication screen.

Follow these steps to ensure that your IE browser will work with the new HarvardKey interface:

  1. In IE, click on the ‘Tools’ menu
  2. Click the ‘Compatibility View Settings’ option
  3. Remove any ‘harvard.edu’ entries from the list of ‘Websites you’ve added to Compatibility View’
  4. Make sure ALL the ‘Display in Compatibility View’ options are… Read more about Internet Explorer Settings for HarvardKey

Eduroam Wireless Update

July 6, 2015

On July 9, 2015, 6 AM - 10AM, the wireless network team will upgrade the back-end security on our eduroam wireless authentication servers.

Who is impacted?  New or existing eduroam wireless users authenticated though Harvard University. NOTE: These users may be accessing eduroam service from a remote location* 

(EXCEPTION: The eduroam SSID will remain available during the maintenance event and can be used by visiting researchers, etc… Read more about Eduroam Wireless Update

How do I access my voice mail box?

Follow these steps:

If you are calling from your campus phone:

  • Dial 5-8168
  • Listen for the prompt and then enter your voice mail PIN (password)

If you are dialing from any other campus phone or an off-campus phone:

  • Dial 5-8168 from a campus phone or (617) 495-8168 from any other phone
  • Press # to indicate you are a subscriber
  • Enter your 5-digit mailbox number
  • Enter your PIN (password)

Eduroam

Description

Eduroam (education roaming) is a secure worldwide federated network access service developed for the international research and education community.  This service provides per-user, per-session encrypted network access for visitors from participating institutions, without the need to gain guest credentials on arrival to an eduroam enabled location.

Do wireless printers work on the Harvard network?

Please be advised that wireless printers may not work on the Harvard wireless network.  These devices are currently unsupported by Harvard University Information Technology.

Wireless printers are designed for, and work well in, simple home networks.  They require multicast services, which are unavailable on most campus networks.  Many universities are experiencing the same issue with wireless printing.   Wireless printing may work in some locations from VPN.

Do wireless speakers work on the Harvard network?

Please be advised that new wireless speaker technologies employed by manufacturers such as Sonos and Denon will not be fully functional on the Harvard wireless network.

Integrated wireless speaker systems such as those sold by Sonos or Denon are designed for, and work well in, simple home networks.  They do not work across IP subnets.  On the Harvard network, devices on the wired network and the wireless network are on different IP subnets.  As a result, the controller and the speakers will not be able to communicate, and the devices will not… Read more about Do wireless speakers work on the Harvard network?

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