Computers & Software

I am a Harvard College student. Why can't I log into Skype or other Office 365 applications?

As a Harvard College student, your email, calendaring, and social applications are supported by Google. Your college.harvard.edu account is a Gmail account. It also gives you access to the Google Education Suite, including: Drive, Hangouts, Chats, Calendar, Sites and more. You do not have access to Microsoft Exchange products, which include, Outlook online, Calendar online and Skype for Business. You do have access to most Microsoft products including: SharePoint, Yammer, Microsoft Forms and the Office Online for Education suite.

How can I secure my computer?

Take the following steps to secure your PC or Mac:

  1. Choose a secure password, with the following characteristics:
    • Do not use real words, names, dates, phone numbers, addresses, or personally identifiable information as part of your password
    • Mix upper and lower case letters, and include combinations of numbers and symbols
    • Use at least 8 characters
  2. Password protect your computer and mobile device
  3. Install the latest operating system updates on your computer
  4. Install anti-virus software on your computer
Read more about How can I secure my computer?

What software does HUIT support?

HUIT will happily assist you with any of the following software packages:

Applications

  •     Adobe Suite of Applications
  •     Apple Mail
  •     Cisco AnyConnect VPN
  •     KeyAccess Client
  •     Microsoft Office 2007/2010/2013 (including Outlook)
  •     Microsoft Office 2008/2011/2016 (including Entourage and Outlook)
  •     Mozilla Firefox
  •     Mozilla Thunderbird
  •    
Read more about What software does HUIT support?