New look for HarvardKey and Duo coming July 27

June 14, 2021

On Tuesday, July 27, your HarvardKey and Duo sign in screens are getting a new look. You don’t need to do anything—the sign in process won’t change and you’ll still use the same username and password—but here’s a preview of what you’ll see.

What's changing?

The new, simplified HarvardKey sign in page (shown below) is designed to load faster on your devices. Your account management options will move to the menu icon at the top right of the screen.

Image of new HarvardKey login page

Your Duo app will now automatically send your identity verification prompt to the device you use most frequently (e.g. a push notification to your mobile phone). If you need to use a different verification method, just click Other Options. You can still select Remember me for 30 days after you sign in. 

Image of new Duo app identity verification screen

Where can I get help?

If you have questions, or if you notice any issues after this change, you can chat with the HUIT Service Desk, submit a ticket, or call (617) 495-7777.

[Note: XID and eCommons account holders can find more information about upcoming changes to their login process here: XID | eCommons]