External sources of ITIL training

All ITIL education that ends in certification must be taught by an accredited learning organization or educator.

ITIL Foundation can be taken as a self-study course.

ITIL Intermediate certifications require classroom hours, but this requirement is flexible enough to encompass teaching delivered via the Web. This is not the same as self-study – a personal “attendance” whether real or virtual is still mandatory – but it does avoid the expense of travel or on-site classes. A very clear and direct explanation of what is possible is on ITIL training expert Ivanka Menken’s site.

The following organizations offer web-based training and certification in ITIL.

See also: ITSM, Knowledge