Infrastructure

The NOC Customer Portal, at Smith Campus Center 561, Thursday, July 31, 2014

Presenters: Chris Braiotta, Network Services Architect; Jefferson Burson, Director of Network IT Strategy

Audience: SLT Members

Overview: Harvard's network operations center (NOC) is a set of web applications and tools that offer transparency and push "self service" to customers in a secure, verified, and granular way. 

Read more about The NOC Customer Portal

Network Working Group update, at Harvard Faculty Club, Thursday, May 8, 2014

Presenters: Jefferson Burson, Director of Network Strategy

Audience: Connecting the IT Dots

Overview: The new Harvard Network Workgroup will develop a comprehensive strategy for the network and build a multi-year plan on how to achieve that future network.

Read more about Network Working Group update

Partner Engagement Program: Phase 1 Results, at Harvard Faculty Club, Thursday, January 30, 2014

Presenter: Ryan Frazier, Director, Project Services

Audience: HUIT managing directors, directors, and IT "friends and family"

Overview: Key Outcomes of HUIT Partner Engagement Strategy include supporting our external customers as one organization, delivering a standardized engagement model, and addressing relationships at a strategic level.

Read more about Partner Engagement Program: Phase 1 Results