Slack Privacy Statement

Introduction

This Privacy Statement describes the ways in which Harvard University may access and use personal information about individuals in connection with providing the Slack application managed by Harvard University Information Technology (HUIT).  In this Privacy Statement, “Slack” refers to the HUIT-managed Slack application, which includes only spaces accessible via the harvard.enterprise.slack.com dashboard and harvard-huit.slack.com. 

Some Harvard schools and centers have set up other Slack applications, to which this Privacy Statement does not apply.  

Users

This Privacy Statement applies to all users of the HUIT Slack application with Slack user accounts, regardless of relationship to Harvard.

Information gathering

The personal information about users that may be accessed by Harvard in connection with providing Slack includes HUID, name, and email address. 

Personal information accessible by Harvard through Slack also includes data related to use of the Slack application, and identifiers or other information about a user’s Harvard affiliation and status. 

Harvard may also obtain log files of the IP addresses and browsers of computers accessing the application and the pages visited. 

Access to content

University access to content that Harvard users may create, transmit and store when using  Slack is governed by the University Policy on Access to Electronic Information.  

Forums and discussion groups offered by Slack or through other third-party tools are not always private.  Information that users provide in such settings may be read, collected, and used by all others who access them.  

Use of information 

The personal information that can be compiled by Harvard in connection with providing Slack is used to create and enable use of a Slack account and for internal learning and usage analytics. 

Harvard may review users’ IP addresses and the activities they perform using the Slack platform to administer Slack and to provide technical support and help diagnose problems. Harvard may use and retain email or other communications to staff in order to process inquiries, respond to requests, and improve services. 

Other uses of personal information by Harvard are described in other parts of this Privacy Statement. 

Sharing of information

Slack is provided and hosted by the third-party vendor Slack. Data related to use of the Slack application and identifiers and other information about a user’s Harvard affiliation and status may be released by Harvard to Slack or accessible to Slack in connection with providing the application, to enable use of the application by individuals. This may include log files of the IP addresses and browsers of computers accessing the application and the pages visited. Slack may also have access to other personal data provided by users in the course of their use of the application. For more information on Slack’s use of data see the Slack privacy policy at https://slack.com/privacy-policy.

Other third-party vendors provide tools and applications that are integrated with Slack. Some are contracted for by Harvard and some are added by end users. These vendors may have access to user identifiers and other user personal information to enable use of their services.  

The Slack application may also contain links to other websites. 

Harvard may also share personal information with other service providers in connection with data uses described in this Privacy Statement. 

Each such website and third-party provider may have its own privacy policy.  Harvard is not responsible for the privacy practices of such third parties or websites, or for the content of such websites. 

Other sharing of personal information by Harvard is described in other parts of this Privacy Statement. 

In addition, Harvard may share and disclose personal information if Harvard believes that doing so is necessary or appropriate to: satisfy any applicable law, regulation, legal process or governmental request; investigate compliance with or enforce this Privacy Statement or any acceptable use policy for Slack; detect, prevent or otherwise address fraud, security or technical issues; or protect, defend or enforce the operations, property, rights and safety of users, Harvard, Harvard affiliates, or others. 

Cookies and related technologies

Harvard may use cookies and related technologies (“Cookies”) in the Slack application to gather information when users navigate through Slack, in order to enhance and personalize the experience, to help provide services available through Slack, to analyze website usage, and to help improve the websites and our related services. To find out more about cookies, visit https://www.internetcookies.org/.

Some third parties may also embed Cookies in the Slack application to collect information about user online activities over time and across different websites that users may visit. This information may be used by third parties to provide advertising tailored to user interests on other websites, apps and services that users visit. 

You can review your Internet browser settings, typically under the sections “Help” or “Internet Options,” to exercise choices you have for certain Cookies or you can opt out of the collection and use of some Cookies through tools like the Network Advertising Initiative opt-out page. If you disable or delete certain Cookies in your settings, you may not be able to use features of our websites. 

We may use third party analytics such as Google Analytics or similar analytics services. For information on how Google processes and collects information using Google Analytics, please see www.google.com/policies/privacy/partners/,  and for how to  opt out, please see https://tools.google.com/dlpage/gaoptout.  

The opt-outs described above may not work for all browsers or devices. 

Information protection

There are security measures in place to help protect against the loss, misuse, and alteration of the personal information under Harvard’s control. No data transmission, processing, sharing or storage by any party can be guaranteed to be completely secure. 

Contact information

Please contact ithelp@harvard.edu with any questions or concerns about this Privacy Statement.    

Users located outside the US

If you are located outside the United States, please click here for additional Harvard privacy disclosures that may apply to you. 

Changes to this Privacy Statement

This Privacy Statement may be amended from time to time. Any such changes will be posted on this page. This Privacy Statement was last updated on October 20, 2022.