Resources for Faculty

HUIT supports faculty (across the university and specifically within FAS) in many different ways. Whether it is enabling you to incorporate technology into your classroom, access your email and other accounts, or conduct research, we are here to help you achieve your teaching and research goals.

IT Services for Faculty A-Z

Audio Conference Calling

Description

Several audio conference options accessed by telephone.

Key Features and Benefits

  • Conference calls involving only 3 parties (using a land line) - no additional cost
  • Self-Service Audio Conferencing (Always-On account) - least expensive service
  • Audio Conferencing scheduled through the a Conference America Operator - most expensive service

Last Updated: July 23, 2015

Campus Licensed Software

Also known as: Adobe, Campus Software, Software Downloads, downloads.fas.harvard.edu, Software Licensing.

 

Course Websites (Canvas)

Also known as: Canvas, Course Blogs, Course Wikis.

Description

Tools for Harvard faculty, teaching fellows, and staff to develop and administer course websites.

Desktop Management

Also known as: LANDesk.

Description

Landesk is an application that provides remote software updates, patch management, and hardware/software inventory for Harvard-owned desktop and laptop computers.

Key Features and Benefits

• Secure remote updates for supported software
• Patch management
• Hardware/software inventory

Available To

Users of eligible Harvard-owned computers in FAS, HDS, Radcliffe, and Central Administration.

Eduroam

Description

Eduroam (education roaming) is a secure worldwide federated network access service developed for the international research and education community.  This service provides per-user, per-session encrypted network access for visitors from participating institutions, without the need to gain guest credentials on arrival to an eduroam enabled location.

FAS Mail

Also known as: FAS Exchange, IRIS, EMail.

NOTE: This service has been discontinued for most users. Please visit http://mso.harvard.edu to learn about HUIT's Office 365 email platform.

FAS Mailing List Service

HUIT offers a mailing list service to FAS faculty and staff (using Mailman, an open-source mailing list system). While HUIT hosts and operates the Mailman service for its clients, individual faculty or staff members administer each list as the list owner.

Mailman allows list subscribers and owners to utilize and manage a robust bulk mailing platform using a web interface or by sending email-based commands. Mailman also offers a number of configurable options for individual list owners, including spam filtering and list archiving.

File Shares

Description

Office 365’s powerful cloud-based suite of tools makes it easy to securely share files and collaborate with colleagues across the University and outside of Harvard.

Office 365 will be available University wide, and for the first time, all Harvard faculty and staff will have access to the same email, calendar, and file sharing platform to support and foster collaboration, organization, and efficiency.

Harvard ID (HUID) and HarvardKey

Harvard University ID (HUID) numbers and HarvardKey accounts are administered by HUIT as a secure means of identity authentication to access the Harvard secure network. Your HarvardKey account enables access to a wide range of online applications and services across the University using a single login name and password. You will need to know your HUID in order to claim your HarvardKey

Where Can I Find My HUID Number?

Live Video Streaming

Also known as: Live Webcasting, Live Streaming, audiovisual, AV, A/V.

Description 

Stream live video events for your School or department. This service is available for FAS faculty and staff through Media & Technology Services.

Lync

Also known as: Microsoft Lync Messaging Service, ICEMail Messaging, Instant Messaging, IM.
NOTE: This service has been replaced with Skype for Business as of August 12, 2016.

Microsoft Office ProPlus

Also known as: Office 365, Word, Excel, PowerPoint, Outlook, OneNote, Project, Skype For Business & Access.

Mobile Phone Services

Also known as: Cellular Service, Cell Phone, cellphone, cellphones, Voice Services, BlackBerry, Android, iPhone, PDAs, Cellular Services, Tablets .

Description

HUIT Unified Communications offers managed cellular service plans to take advantage of discounts and flexible contract terms provided by AT&T and Verizon Wireless. Managed plans are available only to Harvard departments.

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Common FAQs

How do I get my MAC address?

The Media Access Control (MAC) Address is also called the physical address of a network adapter.

Note that, on a computer with a wired and a wireless connection (such as most laptops and notebooks), there will be one MAC Address for the wired (Ethernet) connection and another for the wireless connection.

The following instructions will walk you through obtaining the MAC Address for either your wired or wireless network adapter. Your MAC address is unique to your computer and will always be in the following format, which may contain both the numbers 0 through 9 and the letters Read more about How do I get my MAC address?

What software does HUIT support?

HUIT will happily assist you with any of the following software packages:

Applications

  •     Adobe Suite of Applications
  •     Apple Mail
  •     Cisco AnyConnect VPN
  •     KeyAccess Client
  •     Microsoft Office 2007/2010/2013 (including Outlook)
  •     Microsoft Office 2008/2011/2016 (including Entourage and Outlook)
  •     Mozilla Firefox
  •     Mozilla Thunderbird
  •     PaperCut

Operating Systems

  •     Microsoft Windows 7/8/8.1/10
  •     Mac OS X 10.6 and up

How do I access my voice mail box?

Follow these steps:

If you are calling from your campus phone:

  • Dial 5-8168
  • Listen for the prompt and then enter your voice mail PIN (password)

If you are dialing from any other campus phone or an off-campus phone:

  • Dial 5-8168 from a campus phone or (617) 495-8168 from any other phone
  • Press # to indicate you are a subscriber
  • Enter your 5-digit mailbox number
  • Enter your PIN (password)

How do I sign up for voice mail?

Faculty/staff requests for voice mail service should be submitted by the designated telephone contact person for your department. If you don't know the name of your contact person, call Customer Support at (617) 495-4900.