Resources for IT Service Providers

HUIT provides support to IT service providers at departments and schools across the university. Whether it is offering infrastructure and networks, centralized applications and systems, or information security, we are here to help you provide a high level of service to the many constituencies at Harvard.

IT Services for Providers A-Z

Audio Conference Calling


Several audio conference options accessed by telephone.

Key Features and Benefits

  • Conference calls involving only 3 parties (using a land line) - no additional cost
  • Self-Service Audio Conferencing (Always-On account) - least expensive service
  • Audio Conferencing scheduled through the a Conference America Operator - most expensive service

Last Updated: July 23, 2015

Campus Licensed Software

Also known as: Adobe, Campus Software, Software Downloads,, Software Licensing.


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Common FAQs

What software does HUIT support?

HUIT will happily assist you with any of the following software packages:


  •     Adobe Suite of Applications
  •     Apple Mail
  •     Cisco AnyConnect VPN
  •     KeyAccess Client
  •     Microsoft Office 2007/2010/2013 (including Outlook)
  •     Microsoft Office 2008/2011/2016 (including Entourage and Outlook)
  •     Mozilla Firefox
  •     Mozilla Thunderbird
  •     PaperCut

Operating Systems

  •     Microsoft Windows 7/8/8.1/10
  •     Mac OS X 10.6 and up

Which web browser(s) and devices are recommended for SharePoint?

SharePoint works best with recent versions of Internet Explorer on a Windows computer, but is also compatible with current versions of Safari, Mozilla Firefox, Google Chrome, and mobile browsers as used on iPad, iPhone, Blackberry, or Android devices. 

What else do I need to know about MIDAS, Harvard's application for Managing Identity Data & Affiliation Securely?

What are the necessary system requirements for MIDAS?

What is a Denial of Service (DoS) attack?

A denial of service (DoS) attack occurs when a malicious user attempts to flood a networked computer or device with traffic in order to make the computer or device unavailable. The attack gets its name from its purpose – it is intended to deny the ability of an institution or company to provide service to its users, affiliates, or customers.

On the Internet, typical targets of DoS attacks include corporate websites and email servers, along with IRC and other chat servers and hosts. Within the FAS Network, Harvard's main router providing Internet service and our Unix login servers/… Read more about What is a Denial of Service (DoS) attack?

What are the privacy levels in the Harvard Directory?

1. Internal: Restricted (Internal use only)

  • Administrative use of directory data is permitted in accordance with faculty policy or as mandated by law.
  • Not published in the University online directories.
  • Not shared with the Harvard telephone operators.

2. Internal: School or Department/Tub Only