Resources for Schools

HUIT provides support, beyond FAS, to the Harvard schools, primarily through the local IT departments. We offer teaching and learning technology, collaboration tools, standardized applications and platforms, behind-the-scenes technical services, and more -- all with the goal of helping you with your studies, teaching, research, and/or work.

For more information about the services available to you, contact your school's IT department.

IT Services for Schools A-Z

@mail.harvard Email

Description

Harvard graduate schools' email with integrated calendar features powered by Google

Audio Conference Calling

Description

Several audio conference options accessed by telephone.

Key Features and Benefits

  • Conference calls involving only 3 parties (using a land line) - no additional cost
  • Self-Service Audio Conferencing (Always-On account) - least expensive service
  • Audio Conferencing scheduled through the a Conference America Operator - most expensive service

Last Updated: July 23, 2015

Contact Center

Also known as: I3, Automatic Call Distribution (ACD).

Course Websites (Canvas)

Also known as: Canvas, Course Blogs, Course Wikis.

Description

Tools for Harvard faculty, teaching fellows, and staff to develop and administer course websites.

Desktop Management

Also known as: LANDesk.

Description

Landesk is an application that provides remote software updates, patch management, and hardware/software inventory for Harvard-owned desktop and laptop computers.

Key Features and Benefits

• Secure remote updates for supported software
• Patch management
• Hardware/software inventory

Available To

Users of eligible Harvard-owned computers in FAS, HDS, Radcliffe, and Central Administration.

Eduroam

Description

Eduroam (education roaming) is a secure worldwide federated network access service developed for the international research and education community.  This service provides per-user, per-session encrypted network access for visitors from participating institutions, without the need to gain guest credentials on arrival to an eduroam enabled location.

Harvard ID (HUID) and HarvardKey

Harvard University ID (HUID) numbers and HarvardKey accounts are administered by HUIT as a secure means of identity authentication to access the Harvard secure network. Your HarvardKey account enables access to a wide range of online applications and services across the University using a single login name and password. You will need to know your HUID in order to claim your HarvardKey

Where Can I Find My HUID Number?

Live Video Streaming

Also known as: Live Webcasting, Live Streaming, audiovisual, AV, A/V.

Description 

Stream live video events for your School or department. This service is available for FAS faculty and staff through Media & Technology Services.

Lync

Also known as: Microsoft Lync Messaging Service, ICEMail Messaging, Instant Messaging, IM.
NOTE: This service has been replaced with Skype for Business as of August 12, 2016.

Mobile Phone Services

Also known as: Cellular Service, Cell Phone, cellphone, cellphones, Voice Services, BlackBerry, Android, iPhone, PDAs, Cellular Services, Tablets .

Description

HUIT Unified Communications offers managed cellular service plans to take advantage of discounts and flexible contract terms provided by AT&T and Verizon Wireless. Managed plans are available only to Harvard departments.

Phones, Landlines, and Devices

Also known as: Cell Phones, Phones, and Voice Services, Voice Circuits, Telephone Lines, Telephones, Telecoms.

Description

Provision of telephone sets, telephone lines, special telephony devices (such as faxes and credit card readers), voicemail, phone and data cabling, and a range of telecommunications management and consulting services.

Printing

Also known as: Self-Service Printing/Scanning/Copying, Pharos, PaperCut.

 

 

Description

Self-service printing, scanning, and copying

 

Search and Access to Library Resources

Description

The Harvard Library portal, online library catalog, electronic resource discovery platform, and specialized catalogs for searching and discovering content owned and/or licensed by Harvard Library, as well as open access and other freely available scholarly materials.

Secure File Transfer

Also known as: Accellion, Large File Transfer, Secure File Transfer.

Description

Securely transmit large files to recipients within and outside Harvard.

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Common FAQs

Do wireless speakers work on the Harvard network?

Please be advised that new wireless speaker technologies employed by manufacturers such as Sonos and Denon will not be fully functional on the Harvard wireless network.

Integrated wireless speaker systems such as those sold by Sonos or Denon are designed for, and work well in, simple home networks.  They do not work across IP subnets.  On the Harvard network, devices on the wired network and the wireless network are on different IP subnets.  As a result, the controller and the speakers will not be able to communicate, and the devices will not… Read more about Do wireless speakers work on the Harvard network?

Do wireless printers work on the Harvard network?

Please be advised that wireless printers may not work on the Harvard wireless network.  These devices are currently unsupported by Harvard University Information Technology.

Wireless printers are designed for, and work well in, simple home networks.  They require multicast services, which are unavailable on most campus networks.  Many universities are experiencing the same issue with wireless printing.   Wireless printing may work in some locations from VPN.

How do I obtain my IP address to set up my printer?

The Internet Protocol (IP) Address is a numerical label assigned to any device participating in a computer network using the Internet Protocol for communication. An IP address serves two principal functions:  host or network interface identification and location addressing

The following instructions will walk you through obtaining the IP for either your wired or wireless network adapter.

Windows Vista/7

  1. Start Button > Type "cmd" in search field
  2. Select cmd.exe > Type "ipconfig /all"
  3. Find the “Ipv4” listed under Wireless LAN… Read more about How do I obtain my IP address to set up my printer?