Return to Campus

Return to Campus
Tips and Resources

Welcome back! After many months of remote teaching, learning, and working, more of us are now returning to the Harvard campus. HUIT staff have been busy getting campus technology ready for your return, but you should allow some time after you arrive to get set up and make sure everything is working as it should. These tips will help you get back up and running; and remember – we’re here to help. Contact us if you need assistance, or browse more resources for students, faculty, and staff.

This information is intended for HUIT-supported Schools and Units. Other Schools can find their local IT departments here.
 

More resources

Your Equipment

  • Bring the Harvard computer you’ve been using at home. If you have a computer that remained dormant on campus during the pandemic, it will need to download and install many patches and updates that could take several hours or even days. We’ve been updating as many of these computers as possible, but you should still bring the Harvard computer you’ve been using at home to ensure you can work effectively from day one.
     
  • Make a plan for your peripheral equipment. If you took other HUIT-provided peripheral equipment home (like monitors and keyboards) and you have a flexible or hybrid work schedule, talk to your manager or department administrator about what you should bring back to campus and what should stay home.
     
  • Allow some time to get reconnected. If you’re bringing peripherals back to campus, block off some time in your calendar to get everything reconnected and make sure it’s working as it should. Contact us if you need help.

Campus Wi-Fi

You may need to reconnect to Harvard’s wireless network. If you have an Android or Linux device, or if you got a new computer or phone since going remote, you’ll need to register it on Harvard’s network. You can do this on campus or before you arrive:

If you're on campus:

  1. Connect to the Harvard University network
  2. Go to getonline.harvard.edu
  3. Click I Have a Harvard Key and follow the instructions to download and run the setup software
  4. You will be connected to the Harvard Secure network

If you're off campus:

  1. Go to getonline.harvard.edu
  2. Click I Have a Harvard Key and follow the instructions to download and run the setup software
  3. After your device is configured, you’ll see a message telling you the network is “not in range”. When you’re back on campus your device will connect to the Harvard Secure network

Find detailed instructions here.

Tools and Resources

Many of the tools and resources you used while teaching, learning, and working remotely will still be important even as we head back to campus or into flexible or hybrid work. Browse resources for students, staff, and faculty using the guides below. 

Get Help

Most importantly, we're here to help! You can find how-to guides and troubleshooting tips at the IT Help Portal. If you need help, contact the HUIT Service Desk through the channels below. Students, faculty, and staff at other Schools can contact their local IT support