Computers & Software

I am a Harvard College student. Why can't I log into Skype or other Office 365 applications?

As a Harvard College student, your email, calendaring, and social applications are supported by Google. Your college.harvard.edu account is a Gmail account. It also gives you access to the Google Education Suite, including: Drive, Hangouts, Chats, Calendar, Sites and more. You do not have access to Microsoft Exchange products, which include, Outlook online, Calendar online and Skype for Business. You do have access to most Microsoft products including: SharePoint, Yammer, Microsoft Forms and the Office Online for Education suite.

All About Your New Computer

This information applies to FAS faculty and staff, as well as Central Administration staff, who have been provided with a new computer. Other users should contact their local IT department.

Along with your computer, you may have received a new or updated set of applications. As a result, HUIT has put together resources to help you become more familiar with some of the new features and tools, including materials pertaining to our standard suite of security applications, as well as some reference

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Identity Finder Security Tool Update Release

On September 18, HUIT's Endpoint Systems Management team began the process of deploying the security tool,  Identity Finder, to Windows computers in the FAS and Central Administration. If your computer already had Identity Finder installed it was updated to the most current version. If your computer did not have the application previously installed it has now been installed on your computer and you will see an Identity Finder shortcut icon on your desktop.

Read more about Identity Finder Security Tool Update Release

Printers, Storage and Mobile Device Information

Printers - Below are the recommended standard printer configurations that HUIT can purchase, deploy and support on your department's behalf.  Please coordinate with your local department leadership regarding funding and logistics. HUIT can also assist with the selection and deployment of specialized equipment.  Contact ithelp@harvard.edu with any questions.

Tablets - For more information on purchasing, connectivity and security for these devices please review the policy 

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All About Phishing

PhishingPhishing is

…the act of attempting to acquire information such as usernames, passwords, and credit card details (and sometimes, indirectly, money) by masquerading as a trustworthy entity in an electronic communication. (

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Central Administration Standard Software

A standard software suite is installed on all new Central Administration HUIT client computers. It includes:

  • Adobe Acrobat Reader (PDF file reader)
  • Microsoft Outlook 2010
  • Microsoft Internet Explorer 8.0
  • Microsoft Office 2010 (includes Excel, PowerPoint, and Word)
  • Mozilla Firefox
  • Symantec Anti-Virus
  • Windows 7

Non-standard software is installed upon request and subject to the approval of the local department manager and the HUIT Support Services Manager. Support for non-standard software is limited and

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Computer Standards (Faculty/Staff)

Desktop hardware and software standard configurations

The documents below are HUIT’s recommended standard configurations (standard software noted as well). Please coordinate with your local department leadership regarding funding (if applicable) and logistics. HUIT is happy to assist with the selection and deployment of specialized equipment.  Contact ithelp@harvard.edu with any questions

Non-standard software is installed upon request and

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Buy or Lease Computers

Also known as: Computer Purchasing, Computer Leasing, Universal Desktop, FAS Refresh.

Description

HUIT offers a range of services for acquiring computers and peripherals from the University.

  • Harvard affiliated individuals and Departments
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Policy for Tablet Device Funding and Connectivity: FAS and Central Administration

Download a copy of this policy.

Policy Statement

  1. Harvard University IT (HUIT) will support access to HUIT email systems for Harvard-owned and personal mobile devices (computers, phones & tablets) that use a compatible operating system and comply with security standards described below.
  2. In the FAS and Central Administration, tablets (iPads, etc.) for staff use will continue to be
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Connecting to a Central Admin Hosted Printer

How to Add a Printer

Windows XP

  • Right-click on your Start menu and select "Open."
  • Type the following into the Address field on the new window that pops up:
    \\uis-srv10.university.harvard.edu
  • Right-click on the appropriate printer and click "Connect."
  • The printer has now been added to your printer list.

Windows 7

  • Click on the Start Menu and go to Devices and Printers.
  • Click "Add a Printer."
  • Click "Add a Network Printer."
  • Select the printer you would like to add
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Installing the Windows PaperCut balance client

The PaperCut client lets you see your printing balance in a window on your computer. You do not need it in order to print - it is merely a convenience. However if you had already installed the client, you will need to update it by installing the newest version or it will fail to connect to the new PaperCut service.

  • From the Start menu choose Run (Windows XP, Windows Vista) or Search (Windows 7) and type:\\fas-ppc.ad.fas.harvard.edu\PaperCut_PC_Install
  • If you are asked for your username and password, enter your FAS Domain services password.
  • A
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Setting up a Windows shortcut on a personal computer to facilitate printing

Each time you restart your computer, you need to reconnect to the print server before you can print. The easiest way to do that is to create a shortcut on your desktop that you can double-click before printing.

  • In your web browser, visit the List of printer locations to determine which of the two print servers hosts the printers you want to print to.
  • Right click on your desktop, and select New, then Shortcut.
  • In the 
Read more about Setting up a Windows shortcut on a personal computer to facilitate printing

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