Services

Administrative Systems

Applications and services that support University operations.

Computers and Software

Computers & Software

Buy computers and peripherals, find free and discounted software, and learn all about printing at Harvard.

Chat

Chat, Video & Collaboration

Tools and services to help Harvard collaborate on classes, projects, and more.

Emailcal

Email & Calendars

Access your Harvard account or send large encrypted files with Secure File Transfer. 

HarvardKey

The University's single login credential for Harvard email and most University applications.

Security Consulting

Information Security

Get educated about Information Security at Harvard, report an incident, or request a digital certificate.

Library Technology

Library Technology Services

Search for library resources, get consulting on collection management, and more.
Phone

Phones & Mobile

Purchase mobile phones, learn about conference calling, or access your landline voicemail.

Research Computing

Resources for high performance computing in the FAS sciences, social sciences, and arts & humanities

Academic Technology

Teaching & Learning

Services that support Harvard's mission to advance teaching, learning, and research.

Supporting Technologies

Technical Services

Services and subservices that form the foundation of the University's information technology.

Websites

Web Publishing & Hosting

Connect to the network in and out of the office, build a website, or take advantage of our cloud computing services.

Wired & Wireless Networks

Connect to the network in the office and around campus.

Faculty

Phones, Landlines, and Devices

Also known as: Cell Phones, Phones, and Voice Services, Voice Circuits, Telephone Lines, Telephones, Telecoms.

Description

Provision of telephone sets, telephone lines, special telephony devices (such as faxes and credit card readers), voicemail, phone and data cabling, and a range of telecommunications management and consulting services.

Printing

Also known as: Self-Service Printing/Scanning/Copying, Pharos, PaperCut.

 

 

Description

Self-service printing, scanning, and copying

 

Research Administration Systems

Description

The portfolio of Research Administration Systems supports the University’s research enterprise from an administrative, financial, and compliance perspective in accordance with federal and Harvard policies and regulations. We support research administrators, compliance officers, and researchers across the University.

Search and Access to Library Resources

Description

The Harvard Library portal, online library catalog, electronic resource discovery platform, and specialized catalogs for searching and discovering content owned and/or licensed by Harvard Library, as well as open access and other freely available scholarly materials.

Secure File Transfer

Also known as: Accellion, Large File Transfer, Secure File Transfer.

Description

Securely transmit large files to recipients within and outside Harvard.

Security Education

Description

Designs and delivers programs and supports local efforts for increased end user awareness. Components may include online learning modules, presentations, and security product education for faculty, students, staff, and researchers

SharePoint for Harvard

Also known as: Microsoft SharePoint, HUIT SharePoint, SharePoint Online, Microsoft Live @ edu, Office 365 for education, SharePoint.

Description

Surveys

Also known as: Support for Online Surveys, Quizzes, and Tests.

Video Conferencing

Description

Video conferencing uses both audio and video to allow people at different sites to get together over the Internet. This can be a conversation between just two people (point-to-point) or several people at multiple locations (multi-point). Besides just the audio and visual transmission of video conferencing, it can also be used to share documents and display information on your personal computer.  These features allow for improved collaboration, more personal engagement, content sharing and improved productivity all in a video solution.

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Staff

ICEMail

Also known as: University Email Services, Integrated Communications with Exchange, Exchange, Email, HDS Email.

NOTE: ICEMail has been decommissioned for end users. This service was replaced with Microsoft Office 365 Email & Calendar.

Live Video Streaming

Also known as: Live Webcasting, Live Streaming, audiovisual, AV, A/V.

Description 

Stream live video events for your School or department. This service is available for FAS faculty and staff through Media & Technology Services.

Lync

Also known as: Microsoft Lync Messaging Service, ICEMail Messaging, Instant Messaging, IM.
NOTE: This service has been replaced with Skype for Business as of August 12, 2016.

Microsoft Office ProPlus

Also known as: Office 365, Word, Excel, PowerPoint, Outlook, OneNote, Project, Skype For Business & Access.

Mobile Phone Services

Also known as: Cellular Service, Cell Phone, cellphone, cellphones, Voice Services, BlackBerry, Android, iPhone, PDAs, Cellular Services, Tablets .

Description

HUIT Unified Communications offers managed cellular service plans to take advantage of discounts and flexible contract terms provided by AT&T and Verizon Wireless. Managed plans are available only to Harvard departments.

Phones, Landlines, and Devices

Also known as: Cell Phones, Phones, and Voice Services, Voice Circuits, Telephone Lines, Telephones, Telecoms.

Description

Provision of telephone sets, telephone lines, special telephony devices (such as faxes and credit card readers), voicemail, phone and data cabling, and a range of telecommunications management and consulting services.

Printing

Also known as: Self-Service Printing/Scanning/Copying, Pharos, PaperCut.

 

 

Description

Self-service printing, scanning, and copying

 

Research Administration Systems

Description

The portfolio of Research Administration Systems supports the University’s research enterprise from an administrative, financial, and compliance perspective in accordance with federal and Harvard policies and regulations. We support research administrators, compliance officers, and researchers across the University.

Search and Access to Library Resources

Description

The Harvard Library portal, online library catalog, electronic resource discovery platform, and specialized catalogs for searching and discovering content owned and/or licensed by Harvard Library, as well as open access and other freely available scholarly materials.

Secure File Transfer

Also known as: Accellion, Large File Transfer, Secure File Transfer.

Description

Securely transmit large files to recipients within and outside Harvard.

Security Education

Description

Designs and delivers programs and supports local efforts for increased end user awareness. Components may include online learning modules, presentations, and security product education for faculty, students, staff, and researchers

SharePoint for Harvard

Also known as: Microsoft SharePoint, HUIT SharePoint, SharePoint Online, Microsoft Live @ edu, Office 365 for education, SharePoint.

Description

Surveys

Also known as: Support for Online Surveys, Quizzes, and Tests.

Vendor Risk Assessment

Description

Performs a review of a vendor’s security controls in their system design, policies, and procedures

Video Conferencing

Description

Video conferencing uses both audio and video to allow people at different sites to get together over the Internet. This can be a conversation between just two people (point-to-point) or several people at multiple locations (multi-point). Besides just the audio and visual transmission of video conferencing, it can also be used to share documents and display information on your personal computer.  These features allow for improved collaboration, more personal engagement, content sharing and improved productivity all in a video solution.

Schools

Security Education

Description

Designs and delivers programs and supports local efforts for increased end user awareness. Components may include online learning modules, presentations, and security product education for faculty, students, staff, and researchers

SharePoint for Harvard

Also known as: Microsoft SharePoint, HUIT SharePoint, SharePoint Online, Microsoft Live @ edu, Office 365 for education, SharePoint.

Description

Surveys

Also known as: Support for Online Surveys, Quizzes, and Tests.

Video Conferencing

Description

Video conferencing uses both audio and video to allow people at different sites to get together over the Internet. This can be a conversation between just two people (point-to-point) or several people at multiple locations (multi-point). Besides just the audio and visual transmission of video conferencing, it can also be used to share documents and display information on your personal computer.  These features allow for improved collaboration, more personal engagement, content sharing and improved productivity all in a video solution.

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IT Service Providers

Contact Center

Also known as: I3, Automatic Call Distribution (ACD).

Course Websites (Canvas)

Also known as: Canvas, Course Blogs, Course Wikis.

Description

Tools for Harvard faculty, teaching fellows, and staff to develop and administer course websites.

File Shares

Description

Office 365’s powerful cloud-based suite of tools makes it easy to securely share files and collaborate with colleagues across the University and outside of Harvard.

Office 365 will be available University wide, and for the first time, all Harvard faculty and staff will have access to the same email, calendar, and file sharing platform to support and foster collaboration, organization, and efficiency.