Tools & Services
for Staff

Get Help

Need to troubleshoot a technology problem or request support? We're here to help!

Whether you're on campus or working remotely, you're likely to be using many of the same tools and services. This guide will help you find some of the essentials for working at Harvard.

The Basics

If you're new to Harvard, get started with these essential tools.

Resources for Remote Work

Here are some of the resources you'll need for remote work, from tips to improve your home Wi-Fi network to the tools and services you'll use every day. If you want 1-on-1 training on how to get more out of some of these tools, you can request productivity coaching. 


Security is especially important while we're working remotely. Learn more about how your small actions can make a big difference in keeping Harvard secure, and find tools to keep your data safe during everyday use. 

Stay Connected

View system status and subscribe to alerts about outages that impact your tools and services

More IT Resources

Explore additional resources to support you at work