Tools & Services
for Staff

Get Help

Need to troubleshoot a technology problem or request support? We're here to help!

Whether you're on campus or working remotely, you're likely to be using many of the same tools and services. This guide will help you find some of the essentials for working at Harvard, and where to get help.

The Basics

If you're new to Harvard, get started with these essential tools.

Resources for Collaboration and Daily Work

Here are some of the resources you'll need for work, whether you're on campus or working a flexible or hybrid schedule. If you want 1-on-1 training on how to get more out of some of these tools, you can request productivity coaching


Security is always important, whether you're in the office or at home. Learn more about how your small actions can make a big difference in keeping Harvard secure, and find tools to keep your data safe during everyday use. 

Stay Connected

View system status and subscribe to alerts about outages that impact your tools and services

More IT Resources

Take advantage of some of the other IT resources that are available to you as a Harvard staff member.